Refund Policy
Last updated: November 13, 2026
The short version
Building is free, so you always see the finished app before you pay for it. Subscriptions can be cancelled any time and run to the end of the period you've paid for. Every subscription payment counts toward owning one app outright (rent-to-own, below). An outright purchase can be refunded in full before you download the app. And nothing here ever reaches into an app you've already downloaded — it's yours and it keeps working.
Subscriptions — Platform Access ($149/month or $1,490/year)
- Cancel any time, from your account — no call, no form, no retention script.
- No further charges after you cancel.
- Your access continues to the end of the paid period — your subscription access runs to the period's end. Cancellation takes effect when the period ends, not the moment you click.
- We don't refund part of a period: a month or year you've partly used runs to its end instead. That is the whole of the catch, and it's stated here before you pay, not after.
- Apps you already downloaded keep working — cancelling never disables them.
Rent-to-own credit — subscription payments toward an app's title
- Every subscription payment counts toward one app's $999 title — the app you designate. When its credited total reaches $999, the download unlocks and the app is yours outright, forever. A different app starts its own count at zero; credit never moves between apps.
- Credit is not cash. It records what you've paid toward a title and is never refunded as money — the no-partial-period-refund rule above is unchanged.
- Unreached credit expires 2 years after your last payment on that app. Each app has its own clock; a payment restarts only the clock of the app it was paid on. We warn you in writing 90 days and again 30 days before any credit lapses.
- A title once paid is never taken back. Cancelling, or letting other credit expire, never touches an app whose $999 is paid in full — and a downloaded app is yours outright, with nothing in it that can be switched off.
- If your business changes hands, your account and its credit go with it. If LaunchLogic ever shuts down, every credited account's downloads unlock free, whatever its balance.
Own It Outright — $999, once, per app
- Before you download the app: full refund. Ask support and we'll refund the $999 in full.
- Once you've downloaded the app, it's your property — the purchase is complete, like taking goods home.
- If a full refund is issued for an app, or a payment is reversed through a dispute, download access for that app ends — but any copy you've already downloaded remains yours and keeps working. A partial refund doesn't change your access at all.
- You can't be charged twice for the same app: if you already own the download, checkout refuses the second purchase.
If we charged you wrongly
Tell us. A charge that was our mistake — a duplicate, a wrong amount, a renewal after a cancellation we accepted — gets refunded, in full, to the original payment method.
How refunds are paid
Refunds go back through Stripe to the card you paid with. We never handle your card details ourselves — see the Privacy Policy.